Caitlin Feller

27 01, 2017

Whole System of Care Measures

Caitlin Feller2017-03-20T14:32:28+00:00January 27th, 2017|

In today’s health care environment, “measurement fatigue” is rampant across health systems and provider practices. Clinicians and health care organizations are being asked to report more measures with often slight variations in definition and methodology. What this creates is an environment where practices are stretched to authentically use the performance on those measures to inform process and practice improvement.

IHI developed Whole System Measures 2.0 (WSM 2.0) to provide specific guidance to health care system leaders and boards on how to measure current overall system performance and use this data to inform organizational strategy. WSM 2.0 is a set of 15 measures that […]

26 01, 2017

Patient-Centered Care vs. PCMH recognition

Caitlin Feller2017-03-20T13:59:05+00:00January 26th, 2017|

First and foremost, the PCMH model is about better patient care. NCQA states, “Evidence shows that the PCMH model of care can result in reduced costs and healthier and more satisfied patients.” It is a model that works especially for patients with chronic and complex conditions. But we see the question about “Why PCMH?” and “Why PCMH recognition?” as being separate. Implementing the PCMH model of care doesn’t necessarily require you to get the “stamp of approval” from NCQA or another agency. Choosing to implement patient-centered care concepts – and foregoing recognition – in your practice may be the right fit for […]

26 01, 2017

A New Way to Talk about Social Determinants of Health

Caitlin Feller2017-03-20T16:15:29+00:00January 26th, 2017|

The term “social determinants of health” is academic in nature, but the concept is deeply rooted in community and population health. Recognizing this disconnect between terminology and practice, the Robert Wood Johnson Foundation developed a white paper – A New Way to Talk about Social Determinants of Health. Not only is the idea of messaging important for clinicians and patients, but also for funders and legislators. In RWJF’s terms, “How do we find a common language that will expand Americans’ views about what it means to be healthy—to include not just where health ends but also where it starts?” […]

26 01, 2017

NCQA PCMH 2017 Redesign

Caitlin Feller2017-03-20T14:00:00+00:00January 26th, 2017|

[fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”” padding_top=”20″ padding_bottom=”20″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][one_half last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””]NCQA is redesigning the PCMH recognition program. The 2017 PCMH redesign will be rolled out on April 3, 2017. In this new program there will be some key differences from previous recognition programs.

First, NCQA will be retiring the language of “Standards, Elements, and Factors” […]

6 09, 2016

Integrating Behavioral Health and Primary Care

Caitlin Feller2017-03-20T14:09:57+00:00September 6th, 2016|

A growing body of research shows that integrating primary care with behavioral health can produce positive outcomes for people with multiple healthcare needs. Primary care and behavioral health care models can be designed in a variety of ways depending on population health needs and the capacity of local health care organizations. These care models can be designed with varying levels of “integration” of behavioral health into daily primary care:

Care coordination across settings (e.g. communication of primary care and behavioral health providers in separate facilities);
Co-location of services (e.g. behavioral health providers working in the primary care setting); or
Integration of care models (e.g. practice transformation […]

12 08, 2016

The Chronic Care Model

Caitlin Feller2017-03-20T14:12:56+00:00August 12th, 2016|

The prevalence of chronic conditions has been increasing due to the aging of the population and rising levels of lifestyle-related risk factors. Projecting these trends forward, the growing burden of disease and costs could be crippling. Consequently, chronic care improvement is a high priority for population health management in primary care, specialty care, and inpatient settings.

Chronic care models are designed to optimize the care of patients who have or are at significant risk for chronic conditions. The MacColl Institute developed The Chronic Care Model in 1998, a model that […]

About Caitlin Feller

Whole System of Care Measures

Patient-Centered Care vs. PCMH recognition

A New Way to Talk about Social Determinants of Health

NCQA PCMH 2017 Redesign

Integrating Behavioral Health and Primary Care

The Chronic Care Model