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In our experience, these five questions always elicit rich insights about community health improvement. They are especially helpful when we are meeting with community groups or designing community surveys.

In today’s funding environment it is essential to focus your organization on delivering value for specific customers.  This infographic reminds us to sustain our future with a strategic focus on customer value.

CHS Infographic – The five most important questions you can ask about your organization

Published on Youtube on Jul 17, 2014
This 10 minute video showcases the work of Ottawa Inner City Health (OICH) and includes patient perspectives, program-level reflections and insights from senior health care decision-makers.

Published on Sep 27, 2016
Located in Southwest Minnesota is a rural community of 30,000 people served by the New Ulm Medical Center. It is in that location that some of the Nation’s biggest lessons are being learned in the delivery of proactive healthcare to serve a population of needs. On a 10-year journey, this community is on a mission to eliminate heart disease. Eight years in, they have seen enviable results across all major clinical and financial indicators.

CREDITS
Directed by: Ethan Vincent & Nathaniel Hansen
Executive Producer: Paul Horstmeier
Produced by: Chris Keller, Nathaniel Hansen, Ethan Vincent
Associate […]

Published on Mar 24, 2016
Fred Kass, MD, illuminates some of the struggles facing populations on the west side of Santa Barbara and the implications that they have on public health. Learn more at – https://www.cottagehealth.org.

Donna’s story illustrates the importance of family and social context in child health and development. Questions to consider: What might be an optimal support model for Donna and her family if they lived in your community? Are there policy, practice, or resources obstacles to creating an optimal support model? How might people collaborate and innovate to remove or overcome these obstacles?

Published on Sep 27, 2010
You are watching work by Journeyman Film Company (www.journeymanfilm.com).

Donna is a kid much like any other kid. But, as with any kid, various Social Determinants of Health […]

This story illustrates the importance and the challenge of supporting older adults within the community. The story is presented not only from the perspective of Mr. and Mrs. Dorey, the older couple in the story, but also through the eyes of Keith and Allison, a doctor and a nurse in the hospital emergency department. Questions for consideration: What might be the most supportive care model for Mr. and Mrs. Dorey if they lived in your community? Are there policy, practice, or resource obstacles in the way of this care model? How might people collaborate and innovate to […]

Diana’s story illustrates the importance and the challenge of helping people with multiple needs.  Questions to consider: What might be an optimal care model for Diana if she lived in your community?   Are there policy, practice, or resources obstacles to creating an optimal care model?  How might people collaborate and innovate to remove or overcome these obstacles?