Clinical Strategy

6 04, 2017

Trauma Informed Care

2017-04-06T19:19:36+00:00 April 6th, 2017|

4 04, 2017

Health Coaching

2017-05-30T18:30:18+00:00 April 4th, 2017|

27 01, 2017

Whole System of Care Measures

2017-03-20T14:32:28+00:00 January 27th, 2017|

In today’s health care environment, “measurement fatigue” is rampant across health systems and provider practices. Clinicians and health care organizations are being asked to report more measures with often slight variations in definition and methodology. What this creates is an environment where practices are stretched to authentically use the performance on those measures to inform process and practice improvement.

IHI developed Whole System Measures 2.0 (WSM 2.0) to provide specific guidance to health care system leaders and boards on how to measure current overall system performance and use this data to inform organizational strategy. WSM 2.0 is a set of 15 measures that […]

26 01, 2017

Patient-Centered Care vs. PCMH recognition

2017-03-20T13:59:05+00:00 January 26th, 2017|

First and foremost, the PCMH model is about better patient care. NCQA states, “Evidence shows that the PCMH model of care can result in reduced costs and healthier and more satisfied patients.” It is a model that works especially for patients with chronic and complex conditions. But we see the question about “Why PCMH?” and “Why PCMH recognition?” as being separate. Implementing the PCMH model of care doesn’t necessarily require you to get the “stamp of approval” from NCQA or another agency. Choosing to implement patient-centered care concepts – and foregoing recognition – in your practice may be the right fit for […]

26 01, 2017

NCQA PCMH 2017 Redesign

2017-03-20T14:00:00+00:00 January 26th, 2017|

[fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”” padding_top=”20″ padding_bottom=”20″ padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][one_half last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””]NCQA is redesigning the PCMH recognition program. The 2017 PCMH redesign will be rolled out on April 3, 2017. In this new program there will be some key differences from previous recognition programs.

First, NCQA will be retiring the language of “Standards, Elements, and Factors” […]

13 01, 2017

Dying and Living in the Neighborhood – A Street-Level View of America’s Healthcare Promise

2017-03-20T16:15:54+00:00 January 13th, 2017|

Dr. Prabhjot Singh is a physician and program director at Mount Sinai Health System.  In this groundbreaking book from Johns Hopkins University Press (2016), Dr. Singh defines how place matters for health in a unique and compelling way.  In summary, Dr. Singh:

  1. Clearly describes the neighborhood dynamics that can shape an individual’s ability to ‘assemble’ health;
  2. Profiles innovative people and programs working to change health at the neighborhood level;
  3. Looks across sectors to identify policy obstacles and other systemic barriers to health promotion; and
  4. Presents creative ideas for collaboration across healthcare, public health, and community development.

We found this […]

29 12, 2016

The Playbook: Better Care for People with Complex Needs

2017-03-20T14:01:48+00:00 December 29th, 2016|

the-playbook-for-complex-care-needsA new website provides curated resources about promising approaches to improving care for people with complex needs.  The content can be used to inform the design of local projects for vulnerable populations.  The Playbook is a collaborative project of The Commonwealth Fund, The John A. Hartford Foundation, Peterson Center on Healthcare, the Robert Wood Johnson Foundation, The SCAN Foundation, and the Institute for Healthcare Improvement.

The Playbook’s guiding questions include:

  • Why invest in redesigning care for people with complex needs?
  • Who are people with complex needs?
  • What care models are promising?
  • […]

27 12, 2016

A Positive Step toward Recognizing Social Risk Factors in Provider Payment Models

2017-03-20T16:20:27+00:00 December 27th, 2016|

Decades of research and experience show that patients with social risk factors such as low income or low education are at greater risk for adverse health outcomes.  One concern about value-based payment models is that providers who serve folks with social risk factors will be penalized if their patients require more resources or do not reach quality goals.  A positive step toward solving this challenge can be found in a recent report to Congress from the US Department of Health and Human Services.  This report presents a high-level framework for incorporating social risk factors into Medicare payment models. […]

26 12, 2016

Cambridge Health Alliance: Combining Clinical Care and Public Health for Community Impact

2017-03-20T14:03:30+00:00 December 26th, 2016|

One priority for innovation is better collaboration between health care and public health.  The Cambridge Health Alliance CHA integrates primary care, public health, and more into one community-focused organization.  CHA is a large and unique organization, but it offers ideas lessons for collaborative ventures of many different sizes and settings.  Learn more from the CHA website as well as the video below.

22 12, 2016

City Health Works: Better Health at Lower Cost with Community Health Workers

2017-03-20T16:20:53+00:00 December 22nd, 2016|

Research and experience show that Community Health Workers (CHWs) can make a healthy difference in the lives of the people they serve.  The keys to optimizing CHWs include local design, close collaboration with primary care providers, a neighborhood-based workforce, effective training and support, and a focus on achieving specific outcomes for defined populations.  City Health Works has assembled these keys into a coaching and care coordination program that is helping patients with chronic conditions chieve healthier outcomes.

Click here for a detailed outline of what City Health Works does, and the outcomes it aims to achieve.

Click here to […]